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DATA STORE USER MANUAL
Maintenance: Tues, Jan 28, 2020

ACCESS TO OR USAGE OF THE FOLLOWING SERVICES WILL BE UNAVAILABLE OR DISRUPTED:

Discovery Environment         8:00am to 5:00pm MST
The Discovery Environment will be unavailable while patches and updates are applied.
        ** Currently running analyses will be terminated. Please plan accordingly.

Data Store                    8:00am to 5:00pm MST
The Data Store will be unavailable during the maintenance period.
 
Data Commons                  8:00am to 5:00pm MST
The Data Commons will be unavailable during the maintenance period.
 
Atmosphere and Cloud Services 8:00am to 5:00pm MST
Marana Cloud: Atmosphere instances in the Marana Cloud will be operational; however, you will not be able to use the Data Store within your instance, and you may not be able to access the Atmosphere web interface.
 
User Portal                   8:00am to 5:00pm MST
The User Portal, http://user.cyverse.org, will be unavailable while we perform maintenance and updates.
 
Agave/Science API             8:00am to 5:00pm MST
The Agave/Science API will be unavailable during this maintenance period.
 
DNA Subway                    8:00am to 5:00pm MST
DNA Subway will be unavailable during this maintenance period.
 
The following services will NOT be affected by the maintenance: CyVerse Wiki and JIRA

Keep up to date with our maintenance schedules on the CyVerse public calendar
http://www.cyverse.org/maintenance-calendar
Check your local timezone here https://bit.ly/36iVOkX 
 
Please contact support@cyverse.org for any questions, or concerns.

 

 

 

 

 

 

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Transfers to the Data Store require firewalls to allow TCP port 1247 and TCP and UDP ports 20000-20399 to be open.

Data Store Connection Port Settings
Required Open
TCP Ports
Required Open
UDP ports

1247

20000-20399

 

20000-20399

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Most users should not need to configure their firewalls, but some institutions may have more restrictive policies for security reasons. CyVerse staff will be happy to discuss any technical requirements with your networking administrators. For more information, contact CyVerse Support at support@cyverse.org.

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To test your connectivity to the Data Store, use the cbuoy website from a browser or use the dscheck script within the unix shell.

 

If you notice that long running transfers are terminated abruptly, be aware that some institutional firewalls have policies governing the duration allowed for idle connections that may interfere with data transfers. 

For an overview on firewalls, see Firewall on the Webopedia website.

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