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DATA STORE USER MANUAL
Maintenance: Tues, Jan 28, 2020

ACCESS TO OR USAGE OF THE FOLLOWING SERVICES WILL BE UNAVAILABLE OR DISRUPTED:

Discovery Environment         8:00am to 5:00pm MST
The Discovery Environment will be unavailable while patches and updates are applied.
        ** Currently running analyses will be terminated. Please plan accordingly.

Data Store                    8:00am to 5:00pm MST
The Data Store will be unavailable during the maintenance period.
 
Data Commons                  8:00am to 5:00pm MST
The Data Commons will be unavailable during the maintenance period.
 
Atmosphere and Cloud Services 8:00am to 5:00pm MST
Marana Cloud: Atmosphere instances in the Marana Cloud will be operational; however, you will not be able to use the Data Store within your instance, and you may not be able to access the Atmosphere web interface.
 
User Portal                   8:00am to 5:00pm MST
The User Portal, http://user.cyverse.org, will be unavailable while we perform maintenance and updates.
 
Agave/Science API             8:00am to 5:00pm MST
The Agave/Science API will be unavailable during this maintenance period.
 
DNA Subway                    8:00am to 5:00pm MST
DNA Subway will be unavailable during this maintenance period.
 
The following services will NOT be affected by the maintenance: CyVerse Wiki and JIRA

Keep up to date with our maintenance schedules on the CyVerse public calendar
http://www.cyverse.org/maintenance-calendar
Check your local timezone here https://bit.ly/36iVOkX 
 
Please contact support@cyverse.org for any questions, or concerns.

 

 

 

 

 

 

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View the CyVerse maintenance calendar for upcoming and current maintenance periods. You also can see the Status page on the CyVerse website and the most recent CyVerse Node newsletter (which lists the upcoming maintenance periods). Other helpful sources are the CyVerse Facebook page, CyVerse Tweets, or the CyVerse Google+ page, and within the DE you may receive system messages as well.

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2 Comments

  1. Hi there,

    I need to use iCommands to download certain sets of data but learned that I was unable to connect.

    I did my account configuration on my server several weeks ago and managed to download two sets of data. But this time when I entered the same password that I used for the first time it gave me these error messages:

    ERROR: [-] iRODS/lib/core/src/sockComm.cpp:1289:sendStartupPack :  status [SYS_INVALID_INPUT_PARAM]  errno [] -- message []

     [-] iRODS/lib/core/src/sockComm.cpp:1365:sendRodsMsg :  status [SYS_INVALID_INPUT_PARAM]  errno [] -- message [failed to resolve network interface]

     [-] iRODS/lib/core/src/irods_tcp_object.cpp:95:resolve :  status [SYS_INVALID_INPUT_PARAM]  errno [] -- message []

     [-] iRODS/lib/core/src/irods_network_manager.cpp:93:init_from_type :  status [SYS_INVALID_INPUT_PARAM]  errno [] -- message [Failed to load network plugin]

     [-] iRODS/lib/core/src/irods_network_manager.cpp:74:load_network_plugin :  status [SYS_INVALID_INPUT_PARAM]  errno [] -- message []

     [-] iRODS/lib/core/include/irods_load_plugin.hpp:155:load_plugin :  status [SYS_INVALID_INPUT_PARAM]  errno [] -- message []

     [-] iRODS/lib/core/include/irods_load_plugin.hpp:53:resolve_plugin_path :  status [SYS_INVALID_INPUT_PARAM]  errno [] -- message [does not exist [/var/lib/irods/plugins/network]]

     

    ERROR: connectToRhost: sendStartupPack to data.iplantcollaborative.org failed, status = -130000 status = -130000 SYS_INVALID_INPUT_PARAM

    ERROR: _rcConnect: connectToRhost error, server on data.iplantcollaborative.org:1247 is probably down status = -130000 SYS_INVALID_INPUT_PARAM


    Can anyone troubleshoot this problem?

    Many thanks,

    Nathan

  2. The comment above was addressed via Intercom (our help channel). 

    To contact CyVerse support, please click on the Intercom link (small blue text balloon) from any of our platforms, including user.cyverse.org.