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For overview information, see Atmosphere on the CyVerse website.

Atmosphere User Manual

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You can report an issue you are having with a resource within Atmosphere. Before you begin, you may want to view answers on the Atmosphere FAQs page or from other users on Ask CyVerse.

The method for reporting an issue is the same for instances, volumes, or projects

  1. In Atmosphere, click Projects at the top.
  2. Click the project.
  3. Click the name of the instance or volume to report.
  4. In the Actions list on the right, click Report.
  5. In the form, select the checkboxes that apply, enter details about the problem, and click the report button.
    The form is sent to CyVerse Support, with a copy to your registered CyVerse email address, and you will receive a response within 2 business days.

Need help?

Click  at the bottom right of the screen to chat with an Atmosphere support team member during business hours. You also can go to Ask CyVerse for Atmosphere, or click Feedback & Support at the bottom of the screen.

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