Deleting Files and Folders (Trash)

You can delete a file or folder in your personal folder, or a file or folder that has been shared with you with Own permissions, which moves it to your Trash folder. Deleting a shared item also deletes it for all other users who own or have share rights to that file or folder. After you have deleted a file or folder, you can view the list of items in the Trash, restore a deleted file or folder, and permanently delete some or all items.

There is a limit of 1000 items (all files within all subfolders under the parent folder) per delete, restore, or permanent deletion. If the folder contains more than 1000 items, you can either delete up to 1000 files at a time until all files have been moved to your Trash, or move them using iCommands.

  1. In the Data window, select the file or folder to delete in your middle section.
  2. Click File and then click Move to Trash.

    Move to Trash not available?

    You must be an owner of the file or folder to delete it. You can view your rights to the item in the Details panel on the right on the Permissions line.

    The deleted item is moved to your Trash folder and is no longer accessible to other users who have shared access to it, even if they are co-owners of the item. (You may need to refresh the page and/or browser window to verify that the item is removed).

    You can view the list of items in the Trash, restore a deleted file or folder, and permanently delete all or selected items in the Trash.

Managing deleted data items in the Trash

Deleted items are moved to the Trash folder of the user who deleted them, and that person is the only person who can restore or permanently delete it.

You can restore an item you deleted to the location in which it was stored before you deleted it. When you know an item is no longer needed, you can either empty the Trash folder to permanently delete all items in the list, or you can delete just some of the items.

Opening the Trash folder

  1. In the Data window, either:
    • Click Trash on the top right and then click Open Trash.

       View

      or

    • Click the Trash folder in your Navigation list.
      The list of deleted files and folders is displayed.

      When an item is moved to the Trash folder, additional random alphanumeric characters are added to the end of the name to distinguish it from other items with the same name, and an icon to the left shows a red minus sign:

Restoring a deleted file or folder

The person who deleted the file or folder can restore it from the Trash to its previous location.

  1. Open the Trash.
  2. In the Trash list, select the data item or items to restore.
  3. Click Trash again and then click Restore.
    Each item is restored to its original name and previous location.

Emptying the Trash (Permanently deleting all items in the Trash)

If you know that you no longer any of the files or folders you previously deleted, you can empty the Trash folder.

This action cannot be undone!

Once the Trash is emptied, the items cannot be restored.

  1. Open the Trash.
  2. Review the items in the Trash list to make sure you want to delete them all. (If you want to keep some of the items, skip to the next section.)
  3. Click Trash again and then click Empty Trash.
  4. Click Yes in the warning prompt.

Permanently deleting selected items in the Trash

This action cannot be undone!

Once an item is deleted from the Trash, it cannot be restored.

  1. Open the Trash.
  2. In the Trash list, click the checkbox next to the files or folders to permanently delete.
  3. Click Trash again and then click Delete.
  4. Click Yes in the warning prompt.
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